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FAQ

  • What payment methods do you accept?
    We accept a variety of payment methods including credit/debit cards, UPI, net banking, and popular digital wallets like PhonePe and Paytm.
  • How long will it take to receive my order?
    Once your order is placed, it typically takes within 7-10 business days for delivery, depending on your location.
  • Can I track my order?
    Yes, once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
  • Do you offer international shipping?
    Currently, we only ship within India, but we are working on expanding our shipping services to international locations soon.
  • What is your return policy?
    If you notice any defects or if the print quality is not up to the mark, you can initiate a return within 7 days of receiving the product. Please refer to our Return Policy for more details.
  • Can I cancel my order?
    Yes, you can cancel your order within 24 hours of placing it for a full refund. After 24 hours, a cancellation fee applies which is equal to 20% of your order worth. For more details, see our Cancellation Policy.
  • Do you offer custom designs?
    We currently do not offer custom designs, but our team is always working on new and exciting designs for our customers. Keep an eye on our store for the latest releases! If you need something custom reach out to us from the form on About us and we can see if we will be able to help you.
  • What sizes are available for your products?
    Our clothing comes in a range of sizes, from S to XL. You can refer to our size chart on the product page for more details.
  • Are the designs on your merchandise original?
    Yes, all our designs are created by our in-house design team, ensuring they are unique and do not infringe on any copyright or trademark laws.
  • How do I care for my merchandise?
    To ensure the longevity of your apparel, we recommend washing it inside out in cold water and air drying it. Avoid using bleach or strong detergents.
  • How do I contact customer support?
    You can reach out to us via email at the.chequered.flag.shop@gmail.com or use the contact form on our website. We aim to respond within 24 hours.
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